Privacy Policy

Effective Date: May 6, 2025

1. Who We Are

Company Name: ShipShape Biofouling Management Ltd.
Address: Unit 5-7 – 10114 McDonald Park Rd, North Saanich, BC, V8L 5X8, Canada
Contact: help@shipcarepro.com

2. What Data We Collect

We may collect: names, email addresses, IP addresses, and vessel documentation.
Vessel documents are only used for setup and are securely stored.
We use cookies and third-party tools for login and chat. No analytics tracking is in place yet.

3. How We Use Your Data

  • To schedule demos
  • To set up your account
  • To provide support and services
  • To email occasional updates (opt-in/opt-out available)

We currently do not use data for analytics.

4. Data Sharing

We never sell or share your data with advertisers.
We use Intercom, Lemon Squeezy, Zapier, and MailChimp for service functionality.

5. Your Rights

You may access, update, or delete your data anytime.
Contact: help@shipcarepro.com
You can opt out of marketing emails at any time.

6. Cookies and Tracking

Cookies are used for login and Intercom support.
A consent banner appears on first visit.

7. Data Security

Your data is securely stored in Microsoft Azure Cloud (SOC 2 certified).

8. Data Retention

We retain data only as long as necessary. You may request deletion anytime.

9. International Compliance

We serve the EU and UK and comply with GDPR and related regulations.
Data is stored securely in Azure Cloud with strong compliance measures.

10. Policy Updates

We may update this policy. Changes will be reflected on this page and/or communicated directly.